LUXARO SKINCARE PRIVACY POLICY

Effective Date: August 14, 2026

LUXARO LLC, doing business as LUXARO Skincare ("LUXARO," "we," "us," or "our"), respects your privacy.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.luxaroskincare.com, make a purchase, create an account, join a subscription program, communicate with us, sign up for marketing, submit a review, interact with our advertisements, or otherwise use our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The information we collect depends on how you interact with LUXARO.

Contact Information

We may collect:

First and last name
Email address
Telephone number
Billing address
Shipping address

Account Information

If you create an account, we may collect information associated with your account, including login credentials, saved preferences, order history, subscription information, and account settings.

Order and Transaction Information

When you make a purchase, we may collect:

Products purchased
Order amount
Billing information
Shipping information
Discounts or promotional codes used
Subscription selections
Transaction history
Returns, refunds, and customer service information

Payment Information

Payments are generally processed through third-party payment providers.

Depending on the payment method selected, payment processors may collect credit card, debit card, digital wallet, or other financial information necessary to process your transaction.

LUXARO generally does not directly store complete payment card numbers when transactions are processed by third-party payment providers.

Device and Usage Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Referring website
Pages viewed
Products viewed
Links clicked
Approximate location derived from an IP address
Date and time of visits
Shopping cart activity
Website interactions
Cookie and similar technology identifiers

Communications

If you contact us, we may collect the information contained in your message and information necessary to respond to your inquiry.

This may include customer service communications, product questions, return requests, subscription inquiries, complaints, or other correspondence.

Marketing Information

If you sign up to receive marketing communications, we may collect:

Email address
Telephone number
Marketing preferences
Subscription status
Engagement with emails or text messages
Promotional offers used

Reviews and User Content

If you submit a product review, testimonial, photo, video, survey response, or other content, we may collect and display the information you voluntarily provide.

Do not submit information in a public review that you do not want publicly visible.

2. How We Collect Information

We may collect personal information:

Directly from you
Automatically through our website
Through cookies and similar technologies
From payment and e-commerce service providers
From subscription providers
From shipping and fulfillment providers
From analytics providers
From advertising and social media platforms
From review and customer service providers
From other vendors that support our business

3. How We Use Personal Information

We may use personal information to:

Process purchases and payments
Fulfill and deliver orders
Manage subscriptions
Provide customer service
Communicate regarding orders
Process returns and refunds
Detect and prevent fraud
Maintain customer accounts
Improve our website
Improve our products and services
Analyze website performance
Understand customer preferences
Personalize shopping experiences
Provide product recommendations
Send marketing communications where permitted
Measure advertising performance
Manage promotions and loyalty programs
Collect and display reviews
Maintain website security
Protect LUXARO, our customers, and others
Enforce our policies and Terms of Service
Comply with legal and regulatory obligations
Establish, exercise, or defend legal claims

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, analytics technologies, and similar tools.

These technologies may be used to:

Keep the website functioning
Maintain shopping carts
Remember customer preferences
Understand website traffic
Measure website performance
Detect fraud
Provide personalized content
Measure advertising effectiveness
Display relevant advertising

Some cookies may be necessary for the operation of the website.

Other cookies may be related to analytics, personalization, or advertising.

Depending on your location and our website configuration, you may be given options to manage non-essential cookies through a cookie banner, privacy preference center, browser settings, or other controls.

Blocking certain cookies may affect website functionality.

5. Analytics and Advertising

We may work with analytics, social media, and advertising providers to understand how visitors use our website and to promote LUXARO products.

These providers may use cookies or similar technologies to collect information about interactions with our website and advertisements.

Depending on applicable law, certain advertising-related disclosures of personal information may be considered "sharing," "selling," or processing for targeted advertising even when no money is exchanged for the information.

Where required by applicable law, eligible customers may have the ability to opt out of those activities.

6. How We Disclose Personal Information

We may disclose personal information to companies that help operate our business, including:

Website and e-commerce providers
Payment processors
Subscription management providers
Shipping and fulfillment providers
Customer service providers
Email providers
Text messaging providers
Analytics providers
Advertising providers
Social media platforms
Fraud prevention providers
Review platforms
Professional advisers
Technology and security providers

These companies may process information as necessary to provide services to LUXARO or as otherwise permitted under their own terms and applicable law.

7. Business Transfers

If LUXARO is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

8. Legal and Safety Disclosures

We may disclose personal information where reasonably necessary to:

Comply with applicable laws
Respond to valid legal requests
Protect the rights or property of LUXARO
Prevent fraud or illegal activity
Protect the safety of customers or others
Enforce agreements and policies
Establish, exercise, or defend legal claims

9. Sale and Sharing of Personal Information

LUXARO does not sell personal information in exchange for money.

However, some state privacy laws may define certain uses of advertising technologies or disclosure of information to advertising partners as a "sale," "sharing," or targeted advertising.

If these definitions apply to our activities, eligible consumers may exercise applicable opt-out rights through the privacy controls made available on our website or by contacting us.

10. Email Marketing

If you subscribe to marketing emails, we may send information regarding LUXARO products, promotions, launches, discounts, subscriptions, events, and related updates.

You can unsubscribe from promotional emails using the unsubscribe link provided in the email.

Even if you unsubscribe from marketing emails, we may continue sending transactional or service-related communications concerning orders, payments, subscriptions, account security, or customer service.

11. SMS and Text Message Marketing

If LUXARO offers text message marketing and you separately consent to receive promotional text messages, we may use your telephone number to send promotional or informational messages according to the terms disclosed when you enroll.

Consent to receive marketing text messages is not required as a condition of purchasing LUXARO products unless specifically permitted by applicable law.

Message and data rates may apply.

Message frequency may vary.

You may withdraw consent from promotional text messages using the opt-out instructions provided with the messaging program, such as replying STOP where supported.

Transactional messages may be treated separately when permitted by law.

12. Your Privacy Choices

Depending on your relationship with LUXARO, you may be able to:

Update account information
Unsubscribe from promotional email
Opt out of promotional text messages
Adjust cookie settings
Change browser cookie settings
Manage subscription preferences
Request information regarding personal information we maintain about you

Some information may need to be retained for legitimate business, legal, accounting, security, fraud prevention, or regulatory purposes.

13. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law.

Depending on your state, applicable law, and whether LUXARO meets relevant legal thresholds, these rights may include the ability to request:

Access to personal information
Confirmation that personal information is being processed
Correction of inaccurate personal information
Deletion of personal information
A portable copy of certain personal information
Information regarding categories of personal information collected
Information regarding categories of third parties receiving information
Opt-out from certain targeted advertising
Opt-out from certain sales or sharing of personal information
Limitation of certain uses of sensitive personal information
Appeal of certain decisions concerning privacy requests

LUXARO will not unlawfully discriminate against a customer for exercising an applicable privacy right.

These rights are subject to exceptions and limitations established by applicable law.

14. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act and related California privacy laws where those laws apply to LUXARO.

Eligible California consumers may have rights concerning access, correction, deletion, portability, and certain disclosures about the collection and use of personal information.

Eligible consumers may also have rights to opt out of certain sales or sharing of personal information and, where applicable, limit certain uses of sensitive personal information.

We will process verified privacy requests in accordance with applicable law.

An authorized agent may submit a request on behalf of a consumer where permitted by law, subject to appropriate verification.

15. Global Privacy Control

Where applicable law requires us to recognize browser-based opt-out preference signals, we will process supported signals, such as Global Privacy Control, in accordance with applicable legal requirements and our website's technical capabilities.

16. Exercising Privacy Rights

To submit an applicable privacy request, you may contact LUXARO at:

biz@luxaroskincare.com

Please include sufficient information for us to understand and respond to your request.

We may need to verify your identity before completing certain requests.

Verification information will be used to confirm the request and help protect customer information from unauthorized access.

If we are legally permitted to deny or limit a request, we may explain the reason for doing so.

17. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including:

Processing and documenting transactions
Maintaining customer accounts
Managing subscriptions
Providing customer service
Meeting legal and accounting obligations
Resolving disputes
Preventing fraud
Enforcing agreements
Protecting our business

Retention periods may vary depending on the type of information and the reason it is maintained.

18. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission, electronic storage system, or security method can guarantee absolute security.

Customers are responsible for maintaining the confidentiality of their account credentials and should contact us if they believe their account or information has been compromised.

19. Children's Privacy

Our website and products are not directed toward children under 13.

We do not knowingly collect personal information online from children under 13 without appropriate authorization.

If we learn that personal information from a child under 13 has been collected in a manner inconsistent with applicable law, we will take appropriate steps to address the information.

Parents or guardians who believe a child has provided personal information to LUXARO may contact us.

20. Third-Party Websites

Our website may contain links to social media platforms, payment services, external websites, or other third-party services.

LUXARO does not control the privacy practices of independent third parties.

Customers should review the privacy policies of third-party services before providing personal information.

21. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technologies, services, legal obligations, or business operations.

When the policy is updated, we will post the revised version on our website and update the effective date.

Material changes may be communicated through additional methods where appropriate or required by law.