Cancellation policy
PURCHASE OPTIONS CANCELLATION POLICY
Last Updated: August 19, 2026
This Purchase Options Cancellation Policy applies to subscription, Subscribe & Save, recurring-delivery, and other recurring purchase options offered by LUXARO and BAWD by LUXARO.
Subscription Purchases
When you select a subscription or other recurring purchase option, you agree to receive the selected product according to the delivery frequency displayed at the time of purchase.
Your subscription will continue automatically until you cancel it.
By purchasing a subscription, you authorize LUXARO and its payment service providers to automatically charge your selected payment method for each recurring order, including applicable taxes and shipping charges, until the subscription is canceled.
The price, billing frequency, subscription discount, and other material terms applicable to your subscription will be displayed when you enroll.
Cancel Anytime
Unless a specific offer clearly states otherwise before purchase, LUXARO subscriptions may be canceled at any time without a cancellation fee or long-term commitment.
To prevent your next recurring order from being processed, your subscription must be canceled before the next scheduled order is processed or charged.
You may cancel your subscription through the subscription management section of your customer account or through the subscription management link provided by LUXARO.
You may also contact us at [CUSTOMER SUPPORT EMAIL] if you need assistance managing or canceling your subscription.
We will not require you to purchase additional products in order to cancel.
Orders Already Processed
Canceling a subscription stops future recurring orders. It does not automatically cancel an order that has already been processed or charged.
If a recurring order has already been processed before your cancellation request is completed, that order may still be fulfilled and shipped.
Any refund, return, exchange, or cancellation request involving an order that has already been processed will be handled according to our separate Refund and Return Policy and any applicable law.
Skipping or Changing Deliveries
When available through your subscription account, you may be able to:
-
Skip an upcoming delivery
-
Change your next order date
-
Change your delivery frequency
-
Add or remove eligible products
-
Update your shipping address
-
Update your payment method
-
Cancel your subscription
Changes should be completed before the next scheduled order is processed.
Subscription Discounts
Subscription or Subscribe & Save discounts apply only while an eligible subscription remains active and while the applicable promotion is available.
If you cancel your subscription, any subscription-specific discount will no longer apply to future one-time purchases.
Promotional discounts cannot be redeemed for cash and may be subject to additional promotional terms disclosed at the time of the offer.
Failed or Declined Payments
If your payment method is declined, expired, or otherwise cannot be charged, we or our subscription/payment provider may attempt to process the payment again and may contact you to request updated payment information.
An order will not be shipped until payment has been successfully processed.
Repeated payment failures may result in the subscription being paused or canceled.
Changes to Subscription Pricing
Product prices, shipping charges, taxes, and subscription offers may change over time.
When required, we will provide appropriate notice before a pricing or material subscription change applies to a future recurring charge.
You may cancel your subscription before the affected renewal if you do not wish to continue under the updated terms.
Refunds
Canceling a subscription does not automatically create a refund for previous subscription orders.
Refund eligibility for products already purchased is governed by the LUXARO Refund and Return Policy and applicable law.
How to Cancel
You can manage or cancel an active subscription using the subscription management link available through your LUXARO customer account or subscription emails.
If you experience difficulty canceling, contact:
LUXARO Customer Support
Email: biz@luxaroskincare.com
Website: www.luxaroskincare.com
We will provide reasonable assistance with your cancellation request.
Policy Updates
LUXARO may update this Purchase Options Cancellation Policy from time to time.
Changes will not eliminate cancellation rights that are required by applicable law. Material changes affecting an existing recurring purchase will be communicated when required.
By enrolling in a subscription or other recurring purchase option, you acknowledge the recurring nature of the purchase and agree to the applicable subscription terms presented at checkout.